1. Our Promise to You

At Marjorie & RaaRaa’s Adventures, we care deeply about keeping your personal information safe. We know you trust us when you visit our website, subscribe to updates, or purchase our products, and we take that responsibility seriously. Any information you share with us is stored securely, accessed only by people who need it to provide our services, and kept only for as long as it is genuinely required.
 

We will never sell your personal information to other companies for marketing.
 

2. What Information We Collect

Depending on how you interact with us, we may collect:

• Contact details such as your name and email address (e.g., when you sign up for updates).

• Order information such as your billing/shipping address and phone number (if you buy a book or product).

• Technical information such as cookies or website usage data (to help us improve your experience).

• Optional information you choose to share, such as feedback or messages.
   

This information is stored digitally and protected by strict security measures to prevent loss, misuse, or unauthorised access.
 

3. How We Use Your Information

We use your information only for purposes that help us deliver our services, including:

• Sending newsletters or updates you’ve asked for

• Processing orders and keeping you informed about delivery

• Improving our website and content

• Responding to enquiries

• Analysing anonymised data (e.g., postcodes) to understand our audience better
   

We do not use your data for anything unrelated to these services.
 

4. Your Rights Under GDPR

As someone whose data we may hold, you have important rights under the UK GDPR. These include the right to:

• Access the information we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Restrict how your data is processed

• Move your data to another organisation (“data portability”)

• Object to certain types of processing, including direct marketing

• Object to automated decision‑making or profiling

• Seek judicial review if a request is refused
   

If you make a request, we will respond promptly and explain any decisions clearly.
 

5. Mailing List & Marketing

If you sign up to receive updates, stories, or news from Marjorie & RaaRaa:

• We require a valid email address

• You will receive a confirmation email before being added to the list (double opt‑in)

• You can unsubscribe at any time

• Your email may be used to show you relevant adverts on platforms like Facebook or Google, but only if you have opted in
   

We will never add you to marketing lists without your permission.
 

6. Buying From Us

If you purchase a book or product:

• We collect your name, address, email, and payment‑related details to process your order

• Your address is used to verify payment and deliver your items

• Your email is used to send order updates and, occasionally, to request feedback

• You will only receive marketing emails if you explicitly opt in
   

Some anonymised data (e.g., postcode areas) may be used for planning and analysis.
 

7. How Long We Keep Your Data

We keep your information only for as long as it is needed to provide the service you requested. After that, it is securely deleted or anonymised.
 

8. Cookies & Website Use

Our website may use cookies to:

• Improve your browsing experience

• Understand how visitors use our site

• Remember your preferences

You can adjust your browser settings to refuse cookies if you prefer.

9. Sharing Your Information

We only share your data when necessary to deliver a service—for example, with payment processors or delivery partners. We do not share your data with third parties for their own marketing.
 

10. Contacting Us About Your Data

If you have questions about this policy or wish to exercise your rights, you can contact us at:

Marjorie & RaaRaa’s Adventures: info@marjoriesadventures.com
We are always happy to help.

 

11. Updates to This Policy

We may update this policy occasionally to reflect changes in law or how we operate. Any updates will be posted on this page.